Phone: (905) 648-4571
Email: staff@heroncreek.ca
How it works
Your physiotherapist Roop Balchandani
Roop is a Resident Physiotherapist practicing in Ontario, with a strong focus on active rehabilitation, movement optimization.. He holds a Bachelor’s degree in Physiotherapy and brings hands-on experience from soccer clinics, kicboxing tournaments, hospital internships, home care, post-operative rehabilitation, and treating a wide range of musculoskeletal conditions.
Roop has a special interest in post-operative recovery, chronic neck, shoulder, knee, and back pain, as well as strength-based rehabilitation and movement retraining. In a gym setting, he emphasizes progressive loading, functional strength, and exercise-based therapy to help clients transition safely from pain or injury back to full performance.
​
His approach involves individualized exercise programming, and detailed movement analysis, ensuring that each client not only recovers but also builds long-term resilience, strength, and confidence. He is particularly passionate about addressing posture-related dysfunction and faulty movement patterns, helping individuals move more efficiently both in daily life and during training.
​
Roop integrates evidence-based practice with clear communication and collaborative goal-setting, making rehabilitation both effective and empowering.
​
Outside of his professional work, he enjoys strength training, playing squash, and maintaining an active lifestyle, which further informs his practical, performance-oriented approach to care.
Most people don't get their prescribed treatment!
We understand. Your life is busy and taking care of yourself always seem to slide down on your priority list. Take care of yourself! You owe it to yourself and your loved ones to not let your aches and pains stop you from living life to the fullest.
When you get your treatment at Heron Creek, you'll get one-on-one personal care with one of our certified Personal Trainers, who follow the exact prescription laid out for you by our registered Physiotherapist. The treatment may include exercises, stretches and rehabilitation techniques.
Embrace the Convenience
No need to travel to your initial appointment - we can do it remotely, at a convenient time!
​
If you have a good computer setup at home, with a camera and microphone just like a Zoom call, then you're good to go. Just schedule your assessment using the above button and log on at the appointed hour.
​
If you don't want to deal with computers or don't have a good setup at home, no problem - arrange an appointment at our reception desk to use our private office for the call.
Does remote really work?
It totally does! The physio has been doing this with great success for years. With the right questions and tools at hand you can get just as good an assessment as if you were in the office.
​​​
But don't take our word for it. Don recently did a treatment and had this to say: I was impressed with Rachel Wayne. The consultation lasted one hour and based on previous physio experiences was very thorough and unhurried. It gave me time to discuss the issues I was having with my knee over the past year. She had me walk away and toward the camera, do single foot balances and examined both knees... I am starting to see some progress with going up and down stairs which was an issue when I started the program.
OK I'm booked.
Now what?
Technical setup details, what to wear, how does payment work - all these questions and more are answered in our instructions page
How to arrange for your initial assessment
Add-on personal training available
Since you're coming in anyway, why not add on a half-hour personal training session to exercise the rest of your body! Get expert care and a better long-term prognosis for the LOW price of $30 for the half hour. You won't get a better deal anywhere! Talk to your PTA on your first visit.
